Shipping Policy

1. What is the estimated delivery date?

Most orders for U.S. customers are shipped from warehouses within the United States. Typically, customers receive orders within 3-5 business days. For bulk or out-of-stock items, we may ship from international warehouses near your location, with delivery taking 7-15 business days.

Key Details:

  • Orders are processed within 2 business days.

  • 2-5 business days after processing.
  • U.S. Domestic Shipping (48 contiguous states).

Note: Deliveries to Hawaii, Alaska, Puerto Rico, Canada, and Mexico may take longer.

International Shipping

Delivery times vary by carrier and service level. Allow extra time for customs clearance.

Delivery Estimates:

Region Estimated Shipping Time Tracking
U.S. Domestic 3-5 business days Available
International 7-15 business days Available

For tracking assistance, contact: admin@huwoony.com

2. How do I track my order?

  • A shipping confirmation email with your tracking number and carrier details will be sent once your order ships (check spam/junk folders).

  • Click the tracking link in the email for real-time updates.

  • Via your Huwoony account:

    • Sign in → "Order History" → "Order Details".

  • Questions? Email admin@huwoony.com
    🔗 Track Your Order Here

3. Standard vs. Expedited Shipping

Service Delivery Time Restrictions
Standard 7-12 business days Worldwide
Expedited 5-8 business days Not available for P.O. Boxes, APO/FPO addresses

Deliveries to Alaska, Hawaii, Puerto Rico, P.O. Boxes, or APO/FPO addresses may require additional time.

4. Where do we ship?

We ship to all 50 U.S. states and 220+ countries/territories. Availability is confirmed automatically at checkout.

5. Why does tracking show "Scheduled Pending"?

This status means your package is awaiting final scan and dispatch from a carrier facility. If no movement updates occur after 3+ days, contact the carrier directly or email us at admin@huwoony.com for support.

6. I entered the wrong shipping address. How can I fix it?

  • Before shipment: Email admin@huwoony.com immediately. We’ll attempt to update your address.

  • After shipment: Contact the unintended recipient to forward the package. Notify us for further assistance.

7. Can I ship to a P.O. Box or APO/FPO address?

  • ✅ Yes! For APO/FPO addresses:

    • Enter APO or FPO in the "City" field during checkout.

  • ⚠️ Important:

    • Only Standard Shipping is available.

    • Delivery dates cannot be guaranteed.

Need more help?
Reach our support team at admin@huwoony.com — we’re here to ensure smooth deliveries! 🚚