Website Privacy Policy

This Website Privacy Policy is intended to explain to you how we collect, use, store, share and protect your personal information when you visit and use Floxgino. We strictly abide by the requirements of laws and regulations and are committed to protecting the privacy and security of users. Please read and understand the content of this policy carefully before using this website.
1. Information we collect
(1) Information provided voluntarily
When you register an account on this website, subscribe to newsletters, submit forms (such as contact forms, feedback forms), and participate in interactive activities, we may collect the following information that you actively provide:
Identity information: name, gender, date of birth, email address, mobile phone number, login password;
Account information: user name, avatar, account setting preferences, subscription records;
Other information: content you actively fill in in the comment area, feedback form, questionnaire responses, etc.
(II) Automatically collected information
When you browse the website, we will automatically collect the following information through technical means:
Device information: device type (such as mobile phone, computer, tablet), operating system version, browser type and version, IP address, MAC address, unique device identifier;
Browsing information: access time, visited pages, stay time, click behavior, jump path, search keywords;
Location information: with your authorization, we will collect your approximate geographic location information to provide you with localized content recommendations, such as nearby event information, regional exclusive discounts, etc.

(III) Cookies and similar technologies
In order to improve your user experience, analyze website usage, and optimize services, we will use technologies such as Cookies, pixel tags, and local storage to collect information. You can manage or reject Cookies through browser settings, but this may affect the normal use of some website functions.

(IV) Information obtained by third parties
With your explicit consent, we may obtain your public information or authorized information from legally authorized third parties (such as social media platforms and data analysis service providers) for account association login, personalized content recommendation, website traffic analysis, etc.
2. Purpose of information use
We only use the collected information within the following scope:
Provide services: process your registration, login, and subscription requests, respond to your inquiries and feedback, and complete order processing (if any);
Personalized experience: display personalized content and recommend related products or services based on your browsing history and preferences;
Analysis and optimization: analyze website usage data, improve website functions and user experience, and conduct market research;
Security assurance: identify abnormal login behavior, prevent network attacks, and protect the security of websites and user data;
Legal compliance: respond to regulatory requirements, handle complaints and reports, and resolve legal disputes;
Notifications: send you service notifications, security reminders, and marketing activity information (you can unsubscribe from marketing emails at any time). III. Information Sharing and Disclosure
(I) Sharing Principles
We will only share your information in the following circumstances, and will ensure data security through anonymization and de-identification:
Necessary sharing: sharing necessary information with technical service providers (such as server hosting providers, website analysis tool providers) to maintain the normal operation of the website; sharing information with payment institutions (if there is a transaction function) to complete payment settlement;
Agreed sharing: sharing your designated information with third parties after obtaining your explicit authorization;
Legal requirements: providing information to the competent authorities in accordance with laws, regulations, judicial judgments or administrative orders.
(II) Prohibited behaviors
We will not sell or rent your personal information to any third party, nor will we use it for commercial purposes without your consent.
IV. Storage and protection of information
(I) Storage period
We will only retain your information for the shortest period necessary to achieve the purpose of the service, unless otherwise provided by laws and regulations. For example:
Account information will be deleted within 1 year after you cancel your account;
Browsing records will be deleted within 3 months after collection (except for those required to be retained by laws and regulations).
(II) Security measures
We take the following technical and management measures to protect your information security:
Data encryption: Encrypt sensitive information during transmission and storage (such as SSL/TLS protocol, AES encryption);
Authorization control: Limit internal employee access rights and conduct regular security audits;
Emergency response: Develop a data security emergency plan, and conduct regular security vulnerability scans and penetration tests.
V. Your rights
You can exercise the following rights through the relevant settings of this website or contact customer service:
Query information: View the personal information and usage records you submitted;
Correct information: Update or correct incorrect personal information;
Delete information: Apply to delete personal information that is no longer needed (except as otherwise provided by laws and regulations);
Withdraw authorization: Close specific permissions (such as location information access, Cookies use), but may affect the use of some functions;
Cancel account: Apply to cancel the account through customer service, we will complete the processing and delete the relevant information within 3 working days;
Complaints and reports: If you find privacy and security issues, you can feedback through the contact information at the end of the article, and we will reply within 3 working days.
VI. Policy Updates and Notifications
We may update this policy in accordance with changes in laws and regulations or adjustments to website services. The updated content will be notified to you in the following ways:
Post an announcement in a prominent position on this website;
Send a notification to your registered email address.
If you do not agree to the updated policy, you may stop using this website and apply to cancel your account. Your continued use of the website is deemed to have accepted the updated terms.
VII. Contact Information
If you have any questions or suggestions about this privacy policy, please contact us in the following ways:
Customer Service Email: service@floxgino.com
Online Customer Service: You can communicate with customer service through the "Contact Us" entrance at the bottom of the website
We will respond within 3 working days after receiving your feedback.
Effective Date: April 25, 2025
Floxgino