Free shipping and returns

Free shipping and returns

FAQs

Who is it suitable for? Can it be used by people with sensitive skin?

Applicable people: Suitable for people with fine lines, dryness, dullness, sagging and other problems around the eyes, as well as those who stay up late for a long time and overuse their eyes.
Recommendations for sensitive skin: It is recommended to test behind the ear before the first use. If there is no discomfort, it can be used normally; the microcurrent intensity is mild and is usually suitable for most skin types.

How do I charge it? How long does it last?

Charging method: supports magnetic charging and Type-C charging dual modes, equipped with two charging cables (magnetic + Type-C).
Charging time: about 2 hours to fully charge, battery capacity 350mAh, can be used about 7-10 times (10 minutes each time) after full charge.
Charging tips: The breathing light flashes to indicate charging, and it is fully charged when it is always on.

Do I need to use it with skin care products? How long should I use it each time?

Matching suggestions: It is recommended to use with eye cream, essence and other skin care products. The rotation of the guide head can help the nutrients to be deeply absorbed.
Duration of use: 1-2 times a day, 10-15 minutes each time, avoid excessive massage of the same part.

How to clean and maintain? Is it waterproof?

Cleaning method: After use, wipe the lead and body with a dry cloth or a cotton pad dipped in a small amount of alcohol to prevent liquid from entering the charging port.
Waterproof performance: It is not a full-body waterproof design. It is recommended to stay away from water sources. Only the lead part can be lightly wiped.

What's included in the package? Is there a warranty?

Standard accessories: host, magnetic charging cable, Type-C charging cable, manual, color box packaging.
After-sales service: Support cross-border e-commerce supply, please contact the seller for specific warranty policy (usually provide 1 year warranty)

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